System Diagnostic Tool
This project was for a confidential client. The goal was to design a white-label, system diagnostic tool for Android tablets.
We performed in-person user interviews to get to know our users and learn about their particular motivators and obstacles.
We sketched and created wireframes.
Using low-fidelity prototypes, we tested users in the lab and performed a rapid evaluation to inform and make recommendations to our stakeholders.
App messaging screen.